October 29, 2005 22 Comments
Bill Lee, my driver on ERV 1166, is a great team leader. He’s about 55 and is from Seattle. He’s sort of a Red Cross veteran, having worked with his wife on Hurricane Dennis in Florida. He loves being an ERV driver, and is also very conscious of the safety and comfort of the support people in back. He yells out every turn and bump before they happen, and always jumps in the back to help prep meals when we get slammed with people. (As I wrote about earlier, he also knows where all the blue-water Port-a-Potties are scattered throughout the route. Bless him.) He’s relentlessly positive and just has a great attitude.
At this point, after two weeks together, we’ve developed a real rapport. We have almost perfect division of labor, with him handling the driving and condition of the ERV and me running the back area. He lets me train new support people and basically follows my lead in that arena. The larger decisions about the route and ending the day’s run are left to Bill. We work well together.
I like his style on the loudspeaker too. As we drive through the neighborhood, he calls out the menu, adding little flourishes to make it entertaining. The other night we had ham and sweet potatoes, so his riff went something like this: “American Red Cross with your free Dr. Seuss hot lunch today. We’ve got ham and yams served in a clam by hand by two guys named Sam in the back of a van. So come as quick as you can!” Corny, yes, but any bit of humor helps keep the day moving.
Bill flirts shamelessly with all our female clients over 40 — he’s the opposite of a dirty old man — and keeps up a constant patter with the neighborhood folks. One of his favorites is when someone asks him how he’s doing. “I’m feeling so darn perfect, if I was feeling any better I’d have to be twins!” (One of our clients than replied, “Well, it’s a good thing you ain’t twins, then!” Good for her!)
Another favorite of his, when asked how he’s feeling, is “Finer than frog’s hairs on a Sunday morning,” Recently, Tony gave him a new variation: “Finer than frog’s hairs split four ways, sanded and greased. That’s mighty fine.”
He’s also got one about using the Port-a-Potty. Something about how the “soap” in the “sink” in there “just doesn’t lather up.” You have to be as intimately familiar with the Port-a-Potties as we are to get it. And then there’s the one he’s told about his day off and how he got thrown off a public beach for wearing his thong bathing suit the wrong way. And of course he never passes up the chance to remark — whenever we have a woman as our third team member — that she has us out-numbered, “one to two.” What a riot!
After the tenth time you hear Bill make the same joke, it starts to drive you crazy. After the 50th time, it becomes as soothing and familiar as a bedtime lullabye.
Bill and I are different in background, age, musical tastes, religion (he seems to be a pretty devout Christian, and I’m… nothing), and many other things, but we get along great. He’s been a terrific partner on this disaster, and we have a good time on our runs. Most importantly, he seems as motivated towards our customers as I am, making sure everyone gets fed and not getting caught up in making it home exactly on time. (Surprisingly, there are many people here whose main motivation seems to be getting back to SeaBee base promptly every day. They seem to forget the whole reason we’re here is to help the victims of the worst hurricane the U.S. has ever experienced.)
Anyway, I can truthfully say Bill has made every day here easier to get through, and I’m thankful we ended up together on the same ERV.